Privacy Policy

1. Overview

Vianmax Academy ("we", "us", "our") is committed to protecting the privacy of all students, visitors, and users ("you") who interact with our website at www.vianmaxacademy.com and our related services.

This Privacy Policy describes what personal information we collect, why we collect it, how we use it, and the choices you have regarding your information. We comply with applicable Indian data protection laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

2.1 Information You Provide Directly

When you interact with our website, register for a course, submit an enquiry, or sign up for updates, we may collect:

• Identity information: First name, last name
• Contact information: Email address, phone number (including WhatsApp number)
• Academic & professional background: Experience level, course interest, current occupation
• Payment information: Transaction details processed via third-party payment gateways (we do not store card numbers or banking credentials directly)
• Communications: Content of messages, enquiries, or feedback you send us

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on each page, and navigation paths
• Referring website or search terms that brought you to our site
• Device identifiers and screen resolution

2.3 Information from Third Parties

We may receive information about you from third-party sources such as social media platforms (if you interact with our social media pages), analytics providers, or referral partners, consistent with their own privacy policies.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• Course Enrollment & delivery: To process registrations, provide access to course materials, and communicate important course updates
• Communication: To respond to your enquiries, send confirmations, and provide customer support
• Marketing & updates: To send you information about new courses, upcoming batches, offers, and educational content — only where you have opted in
• Improvement of services: To analyse usage patterns, identify areas for improvement, and enhance the learning experience
• Legal compliance: To comply with applicable laws, regulations, and legal obligations
• Certificate issuance: To generate and issue course completion certificates in your name
• Fraud prevention & security: To detect, investigate, and prevent fraudulent activity or misuse of our platform

We will not use your personal information for any purpose not described in this policy without first obtaining your consent.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather usage analytics.

Types of cookies we use:

• Essential cookies: Necessary for the website to function correctly (e.g., session management, form submission). These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These are anonymised and used in aggregate.
• Preference cookies: Remember your choices such as cookie consent preferences.
• Marketing cookies: Used to deliver relevant advertisements on third-party platforms. Only active if you have accepted marketing cookies.

You can manage or disable non-essential cookies through your browser settings at any time. Disabling cookies may affect the functionality of certain features on our website. We display a cookie consent banner on your first visit, and your preference is stored for future visits.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist us in operating our website and delivering services (e.g., payment processors, email service providers, hosting providers). These parties are bound by confidentiality obligations and may only use your data to perform services on our behalf.
• Parent company: Vianmax Techno Ventures Pvt. Ltd. for internal administrative and operational purposes.
• Legal requirements: When required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of Vianmax Academy, our students, or the public.
• Business transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information becomes subject to a different privacy policy.
• With your consent: For any other purpose with your explicit prior consent.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• HTTPS encryption for all data transmitted between your browser and our website
• Secure servers with restricted access controls
• Regular security reviews of our systems and practices
• Limited access to personal data on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential if you have an account with us.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Enrollled students: We retain course Enrollment records and certificates indefinitely to enable verification of completion credentials.
• Enquiry & contact data: Retained for up to 2 years from the date of last interaction.
• Marketing opt-in data: Retained until you unsubscribe or withdraw consent.
• Website analytics: Retained in anonymised aggregate form for up to 26 months.

When personal data is no longer required, we securely delete or anonymise it in accordance with our data retention schedule.

8. Your Rights

Subject to applicable law, you have the following rights regarding your personal information:

• Right of access: Request a copy of the personal information we hold about you.
• Right of correction: Request that we correct any inaccurate or incomplete personal information.
• Right of erasure: Request deletion of your personal information, subject to our legal obligations and legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to opt out of marketing: Unsubscribe from marketing communications at any time by clicking "Unsubscribe" in any email we send, or by contacting us directly.
• Right to lodge a complaint: You may raise concerns with the appropriate data protection authority in your jurisdiction.

To exercise any of these rights, please contact us at academy@vianmax.com. We will respond within 30 days of receiving your request.

9. Third-Party Links

Our website may contain links to third-party websites, including our parent company's website (vianmax.com), payment processors, social media platforms, and other educational resources. These third-party sites have their own privacy policies, and we have no responsibility or liability for their content or practices.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

10. Children's Privacy

Vianmax Academy's courses are designed for adults and individuals aged 16 years and above. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at academy@vianmax.com and we will take steps to delete such information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Post a notice on our website homepage
• Send an email notification to Enrollled students where required

We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

This Privacy Policy was last reviewed and updated on March 16, 2026. For any grievances, you may also contact the grievance officer at the address above. We aim to acknowledge all complaints within 48 hours and resolve them within 30 days.